Our Services

Unlock the full potential of your medical practice with our comprehensive solutions

At Macro, we offer a wide range of business process outsourcing services designed to streamline your operations and enhance efficiency.
Whether you are a solo practitioner or a large medical group, we have the expertise and resources to meet your needs.

Clinical Workflow Support:


  • Managing Incoming Faxes

    Timely management and processing of incoming faxes to ensure important documents are promptly handled.

  • Pre-charting

    Streamlining patient care by thoroughly preparing and organizing patient charts before appointments. This includes gathering and consolidating relevant documents, medical history, and other essential information to ensure that all necessary details are readily accessible. Our pre-charting services enhance workflow efficiency and support smooth, effective documentation

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Appointment Scheduling


Our appointment scheduling services are geared towards optimizing the daily schedule of your practice while also reducing patient wait times.

Our bilingual (English and Spanish) virtual assistants provide efficient and streamlined processes to ensure that appointments are scheduled with precision and effectiveness. By optimizing scheduling techniques and strategies, we aim to maximize the utilization of available time slots and resources, resulting in improved practice efficiency. Our focus on efficiency extends to minimizing patient wait times, thereby enhancing the overall patient experience and satisfaction.



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Medical Transcription


Our medical transcription services are designed to provide precise and efficient documentation of patient records, ensuring accuracy and timeliness throughout the process.

Our skilled transcriptionists meticulously transcribe healthcare professionals' dictations, capturing all necessary details with utmost precision. By adhering to strict quality standards and industry best practices, we guarantee that patient records are documented comprehensively and reliably. Timeliness is paramount in our approach, as we strive to deliver transcriptions promptly to support seamless healthcare delivery and decision-making. With our focus on accuracy, efficiency, and timely delivery, healthcare providers can trust that their patient records are in capable hands, contributing to the overall quality of care provided.

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Medical Billing and Coding


Our billing and coding solutions offer a comprehensive approach aimed at optimizing revenue while minimizing the occurrence of billing errors.

We provide a thorough and meticulous process designed to maximize financial returns for healthcare providers. By implementing advanced coding techniques and thorough billing practices, we ensure that all services are accurately documented and billed appropriately. Our focus on detail-oriented procedures and industry standards guarantees the reduction of errors, leading to improved revenue streams and operational efficiency. With our comprehensive billing and coding solutions, healthcare providers can trust that their financial processes are managed with precision and effectiveness, enhancing their bottom line and overall practice performance.

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Custom Solutions


 
In addition to our standard services, we also offer customized solutions tailored to the unique needs of your practice.

Whether you require specialized reporting, integration with existing systems, or other specific requirements, we can develop a solution that meets your needs.

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Why Choose Macro?

  • Industry Expertise

    With years of experience serving healthcare providers, we have the knowledge and skills to deliver results you can trust.

  • Customized Solutions

    We work closely with each client to develop customized solutions that meet their unique needs and preferences.

  • Dedicated Support

    Our team is committed to providing exceptional service and support to every client, every step of the way.

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Ready to Get Started?

Contact us today to learn more about our services and
how we can help you optimize your medical practice.