Frequently Asked Questions (FAQs)

Got Questions? We've Got Answers!

Welcome to the Macro FAQ page! Here, you'll find answers to some of the most commonly asked questions about our services, policies, and more. If you don't see your question listed below, feel free to reach out to us for further assistance.

  • What services does Macro offer?

    Macro offers a wide range of business process outsourcing services tailored to the needs of US doctors and clinics, including medical transcription, billing and coding, appointment scheduling, clinical workflow support, and more.

  • Macro takes the privacy and security of patient information seriously and complies with HIPAA regulations. We have stringent security measures in place to protect the confidentiality, integrity, and availability of patient data.

  • Billing rates may vary depending on the type and complexity of the service requested. We offer competitive pricing and transparent billing practices. Contact us for a customized quote based on your specific needs.

  • To request a consultation or learn more about our services, please contact us via phone, email, or the contact form on our website. Our team will be happy to assist you and provide further information.

  • If you’re experiencing technical issues, please reach out to our technical support team for assistance. You can contact us via phone, email, or the contact form on our website, and we’ll work to resolve the issue promptly.

  • If you have any additional questions or need further assistance, please don’t hesitate to contact us. Our friendly and knowledgeable team is here to help!